What is starbucks service recovery card?

The Starbucks Service Recovery Card is a card that is given to customers who have experienced poor service or an unsatisfactory experience at a Starbucks store. The purpose of the card is to provide a gesture of goodwill and to encourage the customer to return to the store.

The card is typically given to customers by the store manager or customer service representative as a way to apologize for the negative experience. The card can be used to purchase any beverage or food item at any Starbucks location.

The value of the card varies but typically ranges from $5 to $10. The card is not reloadable or transferable and can only be used once.

The Service Recovery Card is just one part of Starbucks' overall service recovery program, which aims to address and resolve customer complaints quickly and effectively. The company believes that excellent customer service is essential to its brand and is committed to making things right when mistakes occur.